DOMESTIC (WITHIN AUSTRALIA)

• Regular (Australia Post) 
  Delivery estimate, 3-7 business days from dispatch. 
• Express (Australia Post) 
  Delivery estimate, 1-5 business days from dispatch. 
• Courier Express 
  Shipped as priority. Delivery estimate, 1 business day from dispatch.

Calculate estimated delivery time from postcode 2486 here.

INTERNATIONAL

• Express (DHL or Australia Post)*
  Shipping rate calculated at checkout. Delivery estimate, 2-5 business days from dispatch.
• Standard (DHL or Australia Post)*
  Shipping rate calculated at checkout. Delivery estimate, 5-10
  business days from dispatch.

You can read our full Shipping Policy here.

Our slow fashion garments are hand-crafted and serve to support Indian women in the workplace as well as the preservation of ancient methods of textile production. We follow a zero-waste design and production process and produce minimal quantities to eliminate any possibility of excess waste. Every purchase contributes to women empowerment projects in India through our charity partners and supports local Indian communities to continue their sustainable hand-craftsmanship for future generations.

Due to their limited and unique nature, all returned items are eligible for an exchange of size or store credit in the form of a Daughters of India Gift Card. Gift Cards have a 5 year expiry date from the day they are issued. Returns are accepted within 30 days of purchase. If 30 days have passed since your purchase, unfortunately we are unable to honour your return.

To lodge a return please visit our Returns Portal.

You can read our full returns policy here.

Any taxes and duties payable in countries outside of Australia will be added to your order total and paid at checkout, unless otherwise specified at checkout. These charges are outside of Daughters of India’s control and set by each individual country.

We endeavour to process orders within 1-3 business days.

Please note during sale periods and other promotions there may be a slight delay with processing your order.

Amex, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Visa & AfterPay available in Australia, NZ, US & UK.

We unfortunately do not hold garments.

We deliver worldwide from Australia. You can read our shipping policy here.

All orders are dispatched from our warehouse located in Northern NSW, Australia.

For all shipping enquiries, please feel free to emailhello@daughtersofindia.net.

We are so very passionate about looking after our artisans and all of our staff that is why we are SEDEX certified (a certification that is consistently monitoring our company for ethical trading). You can read more about our ethics here.

At the heart of Daughters of India, we believe supporting women to feel empowered is a key component of a positive future. This is why our goal has been supporting Indian women in the workplace and giving as much as possible to their local communities.

With the help of your contributions, every Daughters of India purchase is not only preserving traditional craftsmanship, they are also donating directly to women empowerment initiatives in India through our charity partnerships.

We have pledged an ongoing monthly donation of $10,000 to support Sewing the Seeds & Saheli Women reach their goals.

At Daughters of India, we are deeply committed to evolving towards more sustainable and ethical practices. We’re proud to share that several of our garments are now made using organic cotton, including our Nora Maxi in Primrose, our Mini & Midi Sundresses, all Uma Wrap Dresses, and the Zuri Peony.

While some of our collections still use conventionally produced cotton from India, our artisans continue to work with low-tox, AZO-free dyes meaning they are free from harmful, toxic, or carcinogenic compounds. For these garments, our manufactures use the highest grade cotton attainable.

We are continuously working towards expanding the use of organic and sustainable fibres across all our designs, ensuring that each piece honours both people and the planet.

Being a slow fashion label means we do not produce collections or ranges and our batches are made one at a time. This ensures our artisans can work comfortably at their leisure without pressure, as well as ensuring more care is put into crafting each garment individually.

We are so thrilled that you are considering us for your beautiful business, however, we do not wholesale and sell exclusively online via our online boutique and in store at our DOI boutiques based in Northern NSW, Australia. This means less waste and more control over our eco-footprint. By not wholesaling, we also create a lot less pressure and intensity of workload on our making facility and the team.

We sell our garments exclusively from our Boutiques in Northern NSW Australia, otherwise from our website.

The Daughters of India Community is a way for us to say thank you to our amazing community. You can earn points from various activities and then redeem these points for gift vouchers, free shipping and more.

You can sign up to the Daughters of India Community here.

Yes! You will receive 75 points when you complete your first purchase.

You can earn points in a number of different ways, find out more information on how to earn points here.

To earn points on purchases make sure you are signed into your account when you place an order.

No, loyalty discount codes cannot be applied in conjunction with other promotions or discounts.

You can redeem your points in a number of different ways. You can see how to redeem points by visiting our rewards page here.

If you already have an account, head to your rewards page and log in to see whether you are eligible to redeem your points.

Your tier is based on how much you spend over a 12-month period. If you spend less than the minimum required for your tier you will be automatically moved down a tier based on what your spend was.

As long as you are logged into your Shopify Account your points will automatically be added to your loyalty account after checkout. Unfortunately, we cannot track orders made under separate emails.

When you place an order your points go through a verification process but should become available promptly. If you have any issues please contact our team athello@daughtersofindia.net.

All gift vouchers are distributed in AUD. Only one voucher can be used per order.

Yes! As long as you checkout using the same email you used to create your loyalty account the points will be added to your account even if you’re checked out as a guest. We do always recommend signing into your account when making a purchase.

If your question wasn’t answered here, please feel free to reach out to our customer service team at hello@daughtersofindia.net.